Sandra Whitehorse

sandra.wh.retail@example.com | 403-555-0177 | Red Deer, AB

Leadership Profile

Retail leader with 12 years of progressive experience and responsibility for a 14,000 sq ft home-and-hardware store, 22 employees, hiring, scheduling, merchandising, inventory control, and day-to-day operating results.

Leadership Experience

Marchand Home & Hardware
Store Manager | Red Deer, AB
Lead a 22-person full-time and seasonal team in a 14,000 sq ft store with $4.2M in annual sales.
Delivered 9% year-over-year sales growth in the most recent year.
Reduced shrink from 1.9% to 0.8% by strengthening receiving controls and cycle-count routines.
Own hiring, onboarding, scheduling, coaching, performance reviews, and employee-relations coordination with HR.
Led weekly flyer resets and planogram compliance; store received the regional Store of the Year award in 2023.
Marchand Home & Hardware
Assistant Manager | Red Deer, AB
Managed the seasonal garden centre and grew department sales by 30%.
ValueMart
Department Supervisor / Assistant Manager | Red Deer, AB
Progressed from cashier through two promotions and supervised a 10-person front-end team.

Operating Strengths

Store operations | Team scheduling | Hiring and coaching | Inventory counts | Loss prevention | Merchandising | Vendor returns | Lightspeed POS | 7shifts | Excel fundamentals

Education & Training

Lindsay Thurber Comprehensive High School
High School Diploma
First Aid, WHMIS, and Food Safety Training